Terms and Conditions

MamaSaath is a holistic postpartum support platform founded to help mothers navigate the emotional, physical, and professional dimensions of motherhood. MamaSaath is currently operated as a sole proprietorship and has not yet been formally registered as a separate business entity. References to “MamaSaath,” “we,” “us,” or “our” refer to the individuals and team operating the MamaSaath platform and Services.

Our Services are intended for use by adults (18 years or older). By using our Services, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement.

MamaSaath offers support across five areas:

• Emotional Wellbeing — including compassionate counselling, emotional support, and peer circles.
• Wellness and Nutrition — including postnatal nutrition guidance and yoga therapy.
• Baby and Parenting Care — including lactation support, newborn care, and sleep and routine guidance.
• Career and Personal Growth — including skills audits, career coaching, and returnship preparation.
• Community — including cohort journeys, mentorship, and our alumni and WhatsApp communities.

Services are delivered by our care team, including licensed perinatal counsellors, career coaches, and domain-expert advisors, primarily through online sessions. The specific scope, format, and duration of each Service will be communicated to you at the time of booking.

• Sessions and programmes can be booked through our website or by contacting our team directly.
• Payments are currently accepted via bank transfer or UPI. Payment details will be shared with you directly by our team at the time of booking.
• Your booking is confirmed only once payment has been received and acknowledged by MamaSaath.
• Please retain your payment reference or transaction ID, as you may be asked to share it for confirmation purposes.
• MamaSaath is not responsible for delays or failures in payment caused by your bank, UPI provider, or payment app.

We understand that motherhood is unpredictable. If you need to cancel or reschedule a session, please inform us as early as possible by contacting contact@mamasaath.com or through your designated care guide. Specific cancellation, rescheduling, and refund terms for any paid programme will be communicated to you at the time of booking, and where applicable, will form part of these Terms for that booking.

MamaSaath provides supportive, coaching, and wellness-oriented services. MamaSaath does not handle medical or psychological emergencies, including thoughts of self-harm or severe clinical disorders. Our Services are not a substitute for emergency medical care, psychiatric treatment, or hospitalisation where required.

If you are experiencing a medical or psychological emergency, please seek immediate assistance at the nearest hospital, emergency room, or an appropriate crisis helpline. By using our Services, you acknowledge and accept this limitation.

We treat what you share with your MamaSaath care team as confidential, and it will only be used to support your care, as described in our Privacy Policy. However, we may disclose information where required by law, where there is a risk of serious harm to you or another person, or where required by a court or law enforcement authority.

When using our Services, including our community spaces and WhatsApp group, you agree to:

• Treat our care team, staff, and fellow community members with respect.
• Provide accurate information when booking or communicating with us.
• Not use our Services for any unlawful, harmful, or abusive purpose.
• Not record, redistribute, or publicly share content from private sessions or community discussions without the consent of those involved.

MamaSaath reserves the right to restrict or discontinue access to our Services for any user who violates these Terms or behaves in a manner that is harmful to our team or community.

All content on mamasaath.com — including text, graphics, logos, the MamaSaath name and brand identity, blog posts, programme materials, and other resources — is the property of MamaSaath or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission, except for your own personal, non-commercial use.

While our care team is committed to supporting you with care and expertise, MamaSaath does not guarantee specific outcomes from our Services, including but not limited to career outcomes, emotional or psychological outcomes, or health outcomes. Your experience and results may vary based on individual circumstances.

To the maximum extent permitted by applicable law, MamaSaath, its founders, team members, and affiliated experts shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our Services or website. Our total liability for any claim arising from our Services shall not exceed the amount you paid to MamaSaath for the specific Service giving rise to the claim.

Nothing in these Terms is intended to limit liability in cases of gross negligence, wilful misconduct, or where such limitation is not permitted under applicable law.

Our website and Services may reference or link to third-party platforms, including Instagram, YouTube, and WhatsApp. We are not responsible for the content, policies, or practices of these third-party platforms.

We may update these Terms from time to time to reflect changes in our Services or applicable law. The updated Terms will be posted on this page with a revised “Last updated” date. Continued use of our Services after such changes constitutes your acceptance of the updated Terms.

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India.

If you have any questions about these Terms, please contact us at: